Privacy Policy

Last Updated on 1 May, 2021

Tigoona Mobility. ("Tigoona") is concerned about the privacy of its users (hereinafter referred to as "You" "Your" "Yourself") accessing its website located at ("Website") and has provided this Privacy Policy ("Policy") to familiarize You with the manner in which Tigoona collects, uses and discloses Your information collected through the Website.


Information and Usage

This Privacy Policy explains how Tigoona collects personal and non-personal information, classified as mandatory or voluntary, and uses, discloses, and protects such information through the Website. “Personal Information” is data that can be used to uniquely identify or contact a single person ("Personal Information"). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, address, telephone number, date of birth, gender, email address, etc.

You may need to provide Tigoona your Personal Information during the course of using some services of the Website, for instance, creating a User ID, providing information in Your account while registering on the Website, or providing financial information while making an online purchase, uploading content, participating in any online survey or contest, communicating with Tigoona's customer service by phone, email or otherwise, or providing reviews for the content available on the Website.

Tigoona collects only such Personal Information that is relevant and required to understand You or Your interests. Tigoona may collect Your Personal Information in order to record, support, and facilitate Your participation in the activities You select, track Your preferences, provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by Tigoona, keep You informed about latest content available on the Website, special offers, and other products and services of Tigoona, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with Tigoona, or to prevent fraud and unlawful use. In an effort to make our Website effective, certain information may be collected each time you visit the Website. Such information may be stored in server logs. These encrypted statistics do not identify you personally but provide us with the information regarding your visit to the Website and the type of user who is accessing our Website, and certain browsing activities by You. This data may include but is not limited to, IP address of Your server from where the Website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome, etc.), the operating system of Your system, and the Website You last visited before visiting our Website. The duration of Your stay on our Website is also stored in the session along with the date and time of your access. These data are used by Tigoona to understand the use and number of users visiting the Website. Some of the information related to the Website and Your visit to the Website may be shared with the sponsors, investors, advertisers, developers, strategic business partners of Tigoona, and some associates in order to enhance and grow our business and the Website but we assure that this information will never include any of Your Personal Information.

When You use the Website, Tigoona's servers (which may be hosted by a third-party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies. A cookie is a small amount of data that is sent to a user's browser from a web server and is eventually stored on a user's computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to Tigoona.

Wether You want Your web browser to accept cookies or not is up to You. If You haven't changed Your computer's settings, most likely Your browser already accepts cookies. If You choose to decline cookies, You may not be able to fully experience all features of the Website. You can also delete Your browser cookies or disable them entirely, but this may significantly impact Your experience with the Website and may make parts of the Website nonfunctional or inaccessible. We recommend that You leave them turned on.

Tigoona also uses the log file like other website servers, which is the standard measure. They include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and a number of clicks. We use them to analyze trends, administer the site, track a user's movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Tigoona DOES NOT trade or sell Your Personal Information in any manner, except as specified herein, or if express consent is sought from You.

Personal Information provided by You is used only:

To facilitate Your use of the Website

To respond to Your inquiries or fulfil Your requests for information about the various services.

To provide You with information about Tigoona's products/services and to send You information, materials, and offers from Tigoona.

To send You important information regarding the Website, changes to Tigoona's terms, conditions, and policies and/or other administrative information.

To send You surveys and marketing communications that Tigoona believes may be of interest to You.

To personalize Your experience on the Website and Tigoona's other websites by presenting advertising, products and offers tailored to You

To help You address Your problems with the Website including addressing any technical problems

If You purchase any content or avail of any service from the Website, to complete and fulfil Your purchase, for e.g., to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service

for proper administering of the Website

To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website)

To improve the services, content and advertising on the Website

To protect the integrity of the Website; and

To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.

Website, such content may contain information including Personal Information and the same may be available to the other users of the Website. Tigoona will not be liable for the disclosure and dissemination of such Personal Information to any third parties.

Tigoona may disclose aggregated information about the use of the Website, but it will never contain Personal Information. Tigoona does not disclose Personal Information to third parties in the normal course of operations. However, in situations when Tigoona is legally obligated to disclose information to the government or other third parties, Tigoona will do so.

Tigoona implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no Internet site can fully eliminate security risks.

Shared Personal Information

You are required to submit Your information at the time of making an online purchase on the Website. Tigoona uses an online payment gateway that is operated by a third party and the information that You share with Tigoona is transferred and shared with such a third-party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website.


Extremely sensitive information like Your credit card details is transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that Internet technology is not 100% safe and You should exercise discretion on using the same.


Tigoona strives to ensure the security, integrity, and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure, or destruction.

Tigoona is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website may also be linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.


Tigoona will use the information only in accordance with the Policy under which the information was collected unless we have received explicit authorization.

Tigoona may disclose any information Tigoona may have about You (including Your identity) if Tigoona determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Tigoona's rights or property, or the rights or property of users of the Website, including Tigoona's customers. Tigoona reserves the right at all times to disclose any information that Tigoona deems necessary to comply with any applicable law, regulation, legal process or governmental request. Tigoona also may disclose Your information when Tigoona determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that Tigoona may preserve any communication by You with Tigoona through the Website or any Service, and may also disclose such data if required to do so by law or if Tigoona determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of Tigoona, its employees, users of, or visitors to, the Website, and the public.

User Discretion

You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features, or content.

Tigoona may, if You so choose, send direct advertisement mailers to You at the address given by You which could contain details of the products or services displayed on Tigoona or of any third party not associated with Tigoona. You have the option to opt-out of this direct or third-party mailer by clicking on the unsubscribe link option attached to the email. Tigoona respects Your privacy and if You do not want to receive email or other communications from Tigoona, for any query or assistance, feel free to Contact Us.

If You do not want Tigoona to use your Personal Information, for any query or assistance, feel free to Contact Us.

General Provisions

By accessing the Website, You have agreed to the terms set out in this Policy. This Policy should be at all times read along with the Terms of Use of the Website.

Unless stated otherwise, the Policy applies to all information that Tigoona has about You and Your account.

By using this Website and the products, content and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third-party vendors or agents of Tigoona such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate Tigoona in providing certain functions.

Tigoona may make changes to this Policy, from time to time at Tigoona's sole discretion or on account of changes in the law. Tigoona will not reduce Your rights under this Policy without Your explicit consent. Tigoona may email periodic reminders of the notices and conditions unless You have instructed Tigoona not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, Tigoona shall not be required to notify You of any changes made to the Policy. The revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes.

If You choose to visit the Website, Your visit and any dispute over privacy is subject to this Policy and the Website's Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.